Visalia Police encrypt all radio traffic

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As of March 20, 2025, the Visalia Police Department has switched from open transmission, receivable on any scanner, and on many types of consumer 2-way radios such as Amateur Radio Service equipment, GMRS, FRS, and phone apps, to fully encrypted transmissions. This prevents the general public from monitoring police transmissions.

This is in response to a 2020 California Department Of Justice requirement that certain “personally identifiable information (PII)” be encrypted. Here’s what Google’s AI said about it:

DOJ Mandate:
In October 2020, the California Department of Justice (DOJ) notified law enforcement agencies that they must encrypt any radio communications transmitting confidential Criminal Justice Information (CJI) and Personally Identifiable Information (PII).


Alternative Approaches:
While encryption is the primary method, the DOJ allows agencies to meet the requirements through alternative policies that restrict the sharing of PII while still allowing the transmission of other information through open frequencies.


Examples of Alternative Methods:
Using MDTs, department cellular phones, or landline telecommunications to transmit and receive PII .
Breaking up personal information by transmitting details such as a person’s name, birthday, and address in separate transmissions or even in different channels .


Agencies Opting for Open Radio Communications:
Some agencies, like the California Highway Patrol (CHP) and dozens of counties and cities, have opted to continue sharing their radio communications while protecting personal information through alternative methods.

Visalia PD has gone to full-time encryption, and hopes CAD (computer aided dispatch) updates on a webpage, along with press releases, will assuage the public’s displeasure over loosing the ability to monitor the transmissions.

The trouble with those plans is that information will only become available after the event, and will contain no details other than the general area of the event, and a vague incident type category.

Needless to say, many people are not happy. I’m one of them.

I dispatched law enforcement for 25 years at the Tulare County Sheriff’s Office. (BTW, this is my opinion only, not TCSO’s. While they have not gone to full encryption yet, they do have the ability to do so.)

I see no good reason to go to full encryption of all transmissions.

With the ever-growing YouTube proliferation of videos showing the interaction between police and the general public, and with the common theme of highlighting bad interactions rather than good ones, you’d think police departments would be working on improving their public relations, instead of hunkering down and, effectively, saying ‘it’s none of your business except for what we decide to tell you, later’. It give the impression that you’re hiding something. It also makes it easier to actually hide something.

Now, I think quite highly of the Visalia Police Department. I know the Chief, and worked with his wife some years ago when she was also a dispatcher. This decision, however, is very disappointing.

I can, just off the top of my head, think of two alternatives to full-time encryption.

  1. (Almost?) Every police car has a mobile data terminal computer, called various things, but I’m most familiar with MDT. PII can be transmitted there. Most MDTs these days use a cellular phone data connection, and are both encrypted and next to impossible to monitor. (no FCC type-accepted equipment can be sold or used in the US that can receive cell phone frequencies.) Use the MDT for PII.
  2. Visalia PD has two primary channels. Channel one is the main dispatch channel, and could be broadcast in the clear for non-PII information. Channel two could be fully encrypted at all times, and officers could switch to that channel for confidential information. The radios can be programmed with each channel either encrypted or not, so the officer has only to change channels. No other action on their part is required. The Tulare County Sheriff’s Office has used a secondary channel for such information requests for years. It’s easily accomplishable, and does not cut the public out of it’s ability to monitor the police.

Option 2 seems to me to be the most easily accomplished compromise between meeting the requirements of the DOJ and maintaining a positive relationship with the community.

There are also some technical issues with encryption that I would not be surprised VPD is discovering right now. Since open transmissions by VPD in the past have been analog FM, poor signal traffic can often be understood, especially by seasoned dispatchers. Weak signals, broken transmissions, noisy environments all make for difficult to hear or understand messages. An officer on the ground wrestling with a drunk suspect and is calling for help needs the ability to be heard by dispatch. Digital takes some of that away, as it’s all or nothing. A weak signal is not heard at all, and if a signal drops out, it’s simply not there anymore. The dispatcher cannot make out what their radio does not receive.

Police Captain Daniel Ford will be speaking on this subject at the next Visalia Citizen’s Advisory Committee meeting, to be held Wednesday, April 2, 2025, at the conference room of the City Offices located at 220 N. Santa Fe, in Visalia. The meeting time is 5:30pm, and it is open to the public. (the city webpage says meetings are held at the Convention Center, but this is outdated information)

Go back to open transmissions, VPD. It’s better for everyone. Especially you.

Hate In A Small Town 4 – it’s Déjà vu all over again

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The Internet meme definition of insanity is doing the same thing over and over, and expecting a different result. I’m beginning to think it might be slightly insane to expect Porterville to ever join the rest of us in the 21st century. Here we go, again.

My previous blogs about Porterville and it’s LGBTQ+ community can be found at these links:

Hate In A Small Town (1) – where a Mayoral Proclamation proclaiming June 2013 as LGBT Month in Porterville is trashed by the rest of the Council and results in the Mayor and Vice-Mayor being removed from their ceremonial offices, the proclamation rescinded (a first anywhere, as far as I could find), and a bland replacement proclamation designating June 2013 as “a month of community charity and goodwill to all in Porterville”. They also changed the rules so that a vote of the Council would be required to issue a proclamation, rather than leave it as a function of the Mayor alone.

Hate In A Small Town 2 – Does Your God Hate? – One the one year anniversary of the Pride Proclamation, the LGBTQ+ community held a rally across from City Hall. Some haters joined in proclaiming the hate of God towards gay folk.

Porterville City Council Still Snubbing LGBTQ Community – (3) the same council as above refuses a Coming Out Day proclamation request.

Fast forward to 2019, and a different City Council.

We thought Porterville was finally growing and becoming a loving place. On May 21, 2019, a proclamation was issued by the City Council (a different council than the first mentioned above, and different from the current one), recognizing Harvey Milk Day In Porterville. On Tuesday, October 15, 2019, by a three to two vote, Porterville’s City Council declared October 11, 2019 as National Coming Out Day in the city. Things were looking up.

We should have known better.

Hate In A Small Town 4 –

The current city council of Porterville, California (ironically enough, an “All American City”).

Mayor Greg Meister
Vice Mayor Ed McKervey
Raymond Beltran
Stan Green
AJ Rivas

The Mayor and Vice-Mayor have teamed up to introduce anti-trans resolutions in Porterville. One would ban trans women and girls from bathrooms, locker rooms, and team sports. The other would require schools in the city to report to parents any requests by students to use names, pronouns, restroom facilities, or play on team sports that do not match their birth sex. (This would violate California state law, but that doesn’t seem to faze this council. They know about it, but are trying to find a way around that messy problem.)

From the March 4 agenda:

24: Consideration of Proposed Establishment of Ordinance to Protect Women’s Safe Spaces

Re: Council direction on the proposed establishment of an Ordinance to Protect Women’s Safe Spaces.

From the March 18 agenda:

21: Consideration of Proposed Establishment of Ordinance Safeguarding Parental Rights in Education and Child Upbringing

Re: Council to provide direction on the proposed establishment of an Ordinance

If you want to find these documents online, go to this page, and select the appropriate date.

A lot of people spoke during “oral communications” (they really need to change that name. ‘Public Comments’ seems much more appropriate). You can see the You Tube video here, but the whole show is almost six hours long! (they love to talk, and talk, and talk. It’s important that they express how MAGA they are) Most comments by the public were against the proposed actions.

Dr. Kathryn Hall, M.D., a long-time pediatrician in the area, who has treated many from Porterville over the years, spoke.

I said a few words, too.

The MAGA runs deep in this council. The Mayor and Vice-Mayor, at least in the two meetings I attended, tried very diligently to out-MAGA each other. Go watch some of their meeting video, if you have the stomach for it.

The Vice-Mayor doesn’t like being challenged on his ignorance. He takes it personally. He views folks who oppose these hate proposals as “triggered activists”. And after I spoke, he amended it to “triggered activists, from out of town”. He said he would not “participate in their psychosis”, referring to anyone who believes differently from him. The Vice-Mayor spoke disparagingly of the local LGBT+ center, essentially blaming it for gains made by the LGBT+ community in Tulare County. He was annoyed that anyone would speak confrontationally, and not grovel or kiss his ring. He condemned speakers for (paraphrasing, I’m not going back and try to find the exact words he used) yelling at them, rather than having a ‘conversation’. He seemed to forget that during ‘oral communications’, the public can only speak, and the council can only listen. There is no ‘conversation’ allowed by the Brown Act. He chastised speakers for being condescending towards the council, when most of his remarks on the issue were truly condescending of the public. I tell ‘ya, it’s all projection with these guys.

I did invite the council to contact The Source LGBT+ Center, and educate themselves with factual information on transgender issues. I’m not holding my breath on that.

Hate in a small town. It hasn’t been rooted out yet. It’s discouraging, but like I said during my comments, “we’re here, we’re queer, and we’re not going away”.

25 years, 3 weeks, 12 hours. 9-1-1 and done.

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August 2, 2019. After 25 years, 3 weeks, and 12 hours, I’m officially retired. Here’s a look back at some of what I saw.

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That’s a wrap!

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25 years, 3 weeks, 12 hours.

That’s how long I was a 9-1-1 dispatcher with the Tulare County Sheriff’s Office.

Friday was my last day.  Here’s my signoff on the radio.

Here’s the text:

Calling all cars, calling all cars, and units and stations
copy BOL

(break)

Visalia one continuing,

After 25 years, 3 weeks, and 12 hours, “Radio, Jim” is officially 10-42 at 1800 hours.
It’s been my pleasure and honor to be one of the voices on the other end of this radio and the phone for that time.

Being able to support you, and serve the citizens of Tulare County as part of the team here in dispatch, has been at times nerve wracking, infuriating, suspenseful, frequently amusing, but always rewarding. I can’t imagine having done anything else as a career. (well, astronaut, maybe, but NASA never seemed interested)

My time here has seen three sheriffs, six dispatch supervisors, and various shift supervisors. Sometimes I wonder how many deputies and officer’s voices have come across my headset? There’s been a bunch, and sometimes it seemed like they were all trying to talk at once!

Being a dispatcher means being part of a team, and I want to compliment all of the dispatchers I’ve worked with over the years. The comeraderie and support for each other is what makes this place operate so well. I feel fortunate to have been a part of that.

So now I hang up my headset for the last time, and head off into retirement. Thank you for putting up with me, and for allowing me to be part of this family and team. Stay safe, be nice to the dispatchers, and know that from time to time I’ll be listening.

Visalia 1, Dispatcher Reeves, clear at (time)

Now, time to relax, reflect, take some bike rides and country drives, and cogitate on what comes next.

I may have worked my last night shift

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face-screaming-in-fear I may have worked my last night shift.

After 24 1/2 years, almost all of them on night shift, Monday begins the next rotation, to day shifts. I’m not looking forward to it.

My first three months, way back in the summer of 1994, were on dayshift during my training. Once released (yes, three whole months of training back then), I went to swing shift, 5pm to 3am. I stayed there, with a couple of switches to graveyard (9pm to 7am), until October of 2017, when we began our new 12 hour shifts.  That put me on days, 6 am to 6 pm.  After six months of that mess, my team rotated to nights. Now it’s that time again, and back we go to days.

But why may I have worked my last night shift? Because by the time we rotate back to nights, I hope to be retired!

July or September, depending on a few things. But regardless, I hope to be out of there before we rotate back to nights.

That also means I’ll never work in a new dispatch center. By the time one gets up and running, I’ll be long retired. Sigh.

Oh well.

Road trip!

 

“At the tone, the time will be…”

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04042019

These kind of things are going to make an old man out of me!

… to f’n late in my day.

A mandatory meeting for work, held three hours after getting off a twelve hour shift.

In a 9-1-1 center.

I should be sound asleep now, but duty calls. Or something like that.

Good thing I love my job. (most of the time)

Don’t bother me later, I’ll be asleep!

When is a zero not a zero?

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no-zeroWhen is a zero not a zero? Turns out, when it’s an ‘o’.

For almost 25 years, I’ve been a 9-1-1/law enforcement dispatcher. One task of many in dispatching is to check DMV, DOJ, and national databases for registration and stolen status on vehicles. These checks are usually done by the license plate number, but sometime we have to use the Vehicle Identification Number, also known as the VIN.

From day one of my training, way back in 1994, I was told there are two characters never used in VINs. The letter ‘o’, and the letter ‘i’. This is because they are generally indistinguishable from zeros and ones, especially on VIN plates located on vehicle dashboards or engines. Simple. Every time you see 0 or 1 in a VIN, they are numbers, not letters.

Until yesterday.

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When is an emergency not an emergency?

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donald_trump_02152019_emergency

“Big hands”? You decide.

I know emergencies, and, let me tell you, this isn’t one of them!

Betcha’ thought I was going to talk to you about 9-1-1 calls, didn’t you?

Nope, this time it’s all about a grifter who managed to get himself elected President of the United States invoking emergency powers to bypass Congress and the Constitution.

Can you imagine the hue and cry if President Obama had declared a national emergency, bypassed Congress, and imposed single payer?  Our health care system actually is in crisis, but the GOP would have blown it’s collective gasket.

The Republicans and their base, however, are just fine with Hair Furor attempting an end run around the Constitution and the funding mechanisms of the United States government.

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I’ve decided. I’m jumping off that building.

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vis_Marriott

Yep. From a top floor balcony. Right over the edge.

No, I’m not depressed, or suicidal.

I’ll be joining up to 91 other “jumpers” as we rappel down the (other) side of one of the tallest buildings in Visalia. And it’s all for a good cause.

We’ll be participating in “Visalia Over the Edge“, a fundraising campaign for The Source LGBT+ Center. The Source is Tulare and Kings Counties LGBT+ community and resource center, currently operating out of a small office space in downtown Visalia. (208 W. Main, Suite B, Visalia. Downstairs in the Montgomery Square.) We’ve outgrown our center, and need to raise money for expansion to a larger facility. This event will kick off our fund-raising efforts to acquire a building large enough to serve our communities.

I had to think about this for a while before committing to taking part, as I’m a bit unsettled by heights. (oddly, not while in a helicopter or plane. Mostly when looking down the side of a tall building. That glass observation thing, the Sky Deck, on the Sears Tower? You’d never get me to step into that.) I’ve decided I’m going to do it, regardless. I’ll convince myself by saying it’s a “bucket list” experience, and off we’ll go. Over the side. Nine floors. That’s not all that high, right?

I’ve set a goal of $2,500 to be raised, essentially by begging. 😉  The minimum to “jump” is $1,000 but I wanted to go a bit bigger. So…

This is me begging you for some money! Yep, hat in hand, asking “buddy, can you spare a dime? Or $20? Or $100?” Here’s the link to my fund-raising page, please go there and give The Source LGBT+ Center some money. I’ll be ever so grateful.

On November 10th, 2018, come join us at the Marriott, and watch as they toss this dispatcher Over the Edge!

Just don’t call 9-1-1, even if I’m screaming, please.

Where I chat with Los Angeles Police Department Communications on Twitter

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So today on my Twitter feed, @KC6YRU, this popped up from the Communications Division of the Los Angeles Police Department. In case the font is a bit difficult to read, here’s a recap:

Poll: On average, how long does it take to fully train a new Police Service Representative (Public Safety Dispatcher) at ?”

Choices are 12 weeks, 24 weeks, or 46 weeks. Most respondents got the correct response, 46 weeks.

The next Tweet is what caught my eye.

Great job and thanks for answering our poll. It takes nearly a full year to train a new PSR (46 weeks average). The training is two phases: Dispatcher (RTO) then Call-taker (EBO). The training consists of classroom, simulations and hands-on.

It was interesting to me that LAPD trains on radio first, then on phones. That’s the reverse at what we do at our agency. I Tweeted at LAPDCD:

“You train radio first? That’s interesting. We do phones and CLETS first, radio after.”

They replied moments later (somebody’s working on a weekend):

We do. The PSR position must be able to perform both functions; radio and phones. Historically, radio has been the more difficult of the two, so we train on that first.”

That’s true for us, as well. The radio will kick your ass. It did mine, and I already knew the area, radio codes, and was an experienced ham radio operator, so I did not experience “mic fright” (a very real thing for new dispatchers). It’s even more difficult for folks who have to learn all of that stuff from scratch.

Our training program has evolved since I was a newbie (24 years ago), from three months of combined radio/phones to a much longer process. Now, we train on phones and paperwork first (there’s a ton of “paperwork” these days, even if most of it is on the computer), then radio. As I was thinking about it, it seemed to me that by doing it this way, we build up the confidence of the trainee that they really can handle whatever gets thrown at them. By the time they get to radio training, they’ve handled a ton of 9-1-1 calls, not to mention the endless routine phone traffic.

LAPD has one of the largest communications divisions in the country, so they know what they’re doing. I wonder what their wash-out rate is, and how long they keep new hires?

My interest in law enforcement dispatching undoubtedly stems from endless reruns of Adam-12 in the late ’60’s and early ’70’s.

“Adam-12, see the man, a 415 in progress. Adam-12, handle code-2”

And of course the opening credits:

“Adam-12, a 211 in progress. Adam-12, handle code-3”

(they never did say where the 211 was located, but the good ole’ Adam-12 car was shown rolling code-3… somewhere.)

 

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