So today on my Twitter feed, @KC6YRU, this popped up from the Communications Division of the Los Angeles Police Department. In case the font is a bit difficult to read, here’s a recap:
“Poll: On average, how long does it take to fully train a new Police Service Representative (Public Safety Dispatcher) at ?”
Choices are 12 weeks, 24 weeks, or 46 weeks. Most respondents got the correct response, 46 weeks.
The next Tweet is what caught my eye.
“Great job and thanks for answering our poll. It takes nearly a full year to train a new PSR (46 weeks average). The training is two phases: Dispatcher (RTO) then Call-taker (EBO). The training consists of classroom, simulations and hands-on. ”
It was interesting to me that LAPD trains on radio first, then on phones. That’s the reverse at what we do at our agency. I Tweeted at LAPDCD:
“You train radio first? That’s interesting. We do phones and CLETS first, radio after.”
They replied moments later (somebody’s working on a weekend):
“We do. The PSR position must be able to perform both functions; radio and phones. Historically, radio has been the more difficult of the two, so we train on that first.”
That’s true for us, as well. The radio will kick your ass. It did mine, and I already knew the area, radio codes, and was an experienced ham radio operator, so I did not experience “mic fright” (a very real thing for new dispatchers). It’s even more difficult for folks who have to learn all of that stuff from scratch.
Our training program has evolved since I was a newbie (24 years ago), from three months of combined radio/phones to a much longer process. Now, we train on phones and paperwork first (there’s a ton of “paperwork” these days, even if most of it is on the computer), then radio. As I was thinking about it, it seemed to me that by doing it this way, we build up the confidence of the trainee that they really can handle whatever gets thrown at them. By the time they get to radio training, they’ve handled a ton of 9-1-1 calls, not to mention the endless routine phone traffic.
LAPD has one of the largest communications divisions in the country, so they know what they’re doing. I wonder what their wash-out rate is, and how long they keep new hires?
My interest in law enforcement dispatching undoubtedly stems from endless reruns of Adam-12 in the late ’60’s and early ’70’s.
“Adam-12, see the man, a 415 in progress. Adam-12, handle code-2”
And of course the opening credits:
“Adam-12, a 211 in progress. Adam-12, handle code-3”
(they never did say where the 211 was located, but the good ole’ Adam-12 car was shown rolling code-3… somewhere.)
JimmieJoe / KC6YRU 
I wonder if they’re trying to tell me something…
February 18, 2019
Jim Reeves commentary, Personal 404 Not Found, blog, Gannett, Jim Reeves, kc6yru, visalia, Visalia Times Delta Leave a comment
That’s what happens when I click on the bookmark that takes me to the log-in page to my community blog, Alternating Currents, hosted on the Visalia Times Delta‘s site. I’ve been posting there since at least 2010, but Gannett’s latest redesign of their papers pages seems to have broken something on the ‘back end’.
A couple of emails to the Visalia Times Delta’s staff has resulted in responses that a repair ticket would be started, and another that the status would be checked, but late November of last year was the last time I could post anything.
I’m hoping it’s just a case of too much work for too few IT people, and that it will eventually be fixed. Crossing fingers, and such.
I really enjoy having the platform to express myself. Occasionally, things get interesting, like the time I posted about chickens and pygmy goats. That generated a bit of a tempest, to put it mildly. You should have seen the Facebook comments! Even had people trying to get the Times Delta to ban me from their site.
But if someone has decided they don’t *really* want community bloggers, or they just don’t want *this* one, I’ve always got this page to fall back on. Maybe I should just start posting things here, instead.
Decisions, decisions.
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