
Twice this weekend I’ve been confronted with addresses which don’t exist. In one case, I was going to pick someone up, and in the other, I was asked why 9-1-1 could not find the scene of an accident. In both cases, the wrong address was given. Neither of these incidents involved my employment as a 9-1-1 dispatcher, I was “off-duty”, but both required my skills as a dispatcher to figure out and solve.
Scenario one:
I was going to Fresno to pick up a person to take to lunch. The address I was given popped up in my phone’s mapping app with no problem, so I drove right to the spot indicated. Trouble was, no house in the area had the actual number I was looking for. I called the person, and he indicated that, yes, it was the correct address. He stepped out and looked for me, but I saw no one, and he didn’t see me. As we discussed the problem, he mentioned he was in a neighborhood that I knew was nowhere close to where I was, but was clear across town. I headed that way. Once I got into the area in question, I was still unable to find the correct address. We talked some more, and I tried to get cross streets. Once I figured out where he was, I realized he had given me the correct numbers, but the wrong street! He was giving me the cross street, not the street on which the house was actually located. To top it off, the house in question was across the street from someone I knew! It took an hour extra to find him (Fresno is a rather large city, and traffic is a pain), and all because he didn’t know the correct address to the house in which he was staying. I eventually found him, and we had a nice lunch at Irene’s in the Tower District and then a visit to the Fresno Chaffee Zoo. An enjoyable day, after the wandering around Fresno for an hour.
Scenario two:
This incident was due to difficulties had when someone called 9-1-1 and gave an incorrect location for a traffic accident. The wrong street name was given, and the 9-1-1 dispatcher could not get it to “geo-base” in the dispatch computer. As far as the computer was concerned, there was no such place. The CHP dispatcher, being in Fresno and not familiar with a rural location outside of Visalia, could not figure out where the accident was located. When asked for a cross street, the caller said there was none. (Their is always a cross street, it just might be a long distance away.) Roads in cities often continue out into county areas, and as such the designations usually change to a county name. Sometimes they don’t, and this might create greater confusion. This particular incident involves a street originating in Visalia, and extending out almost to Farmersville.
Mineral King Avenue is now a frontage road to Highway 198 as it passes through Visalia. It is on the north side of the freeway, and Noble avenue is the frontage road on the south side. As we continue east out of the city, the Mineral King becomes Avenue 296. Sometimes. It shows up on many on-line maps as Mineral King all the way to it’s terminus east of county Road 168. The end of the road is where this accident occurred, as a vehicle crashed onto property at the end of the frontage road.
Many people, and some on-line maps, call this frontage road “Mineral King Avenue”, even though it’s correct designation east of the Visalia city limits is Avenue 296. The frontage road on the south side of the freeway experiences the same issue. It is Noble Avenue in the city of Visalia, but changes to Avenue 295, like Mineral King changes to Avenue 296, at the city limits. Except there are places as you approach Farmersville where the name changes back to Noble, and new numbering is used, as the locations are in that city. These changes cause no end of confusion, as was the case in this call to 9-1-1. Once the correct address was determined, emergency units could respond.
The lesson to be learned here? As I’ve often said, *YOU* have to know where you are. That means you have to know the correct address, not just what you assume it to be. Every place has an address, and it’s up to you to know what that is, or at least to know the closest cross streets.
It’s an imperfect world out there, and you just have to adapt to that imperfection. Unless you do, you’re likely to have someone tell you that where you’re at doesn’t exist.
I wonder if they’re trying to tell me something…
February 18, 2019
Jim Reeves commentary, Personal 404 Not Found, blog, Gannett, Jim Reeves, kc6yru, visalia, Visalia Times Delta Leave a comment
That’s what happens when I click on the bookmark that takes me to the log-in page to my community blog, Alternating Currents, hosted on the Visalia Times Delta‘s site. I’ve been posting there since at least 2010, but Gannett’s latest redesign of their papers pages seems to have broken something on the ‘back end’.
A couple of emails to the Visalia Times Delta’s staff has resulted in responses that a repair ticket would be started, and another that the status would be checked, but late November of last year was the last time I could post anything.
I’m hoping it’s just a case of too much work for too few IT people, and that it will eventually be fixed. Crossing fingers, and such.
I really enjoy having the platform to express myself. Occasionally, things get interesting, like the time I posted about chickens and pygmy goats. That generated a bit of a tempest, to put it mildly. You should have seen the Facebook comments! Even had people trying to get the Times Delta to ban me from their site.
But if someone has decided they don’t *really* want community bloggers, or they just don’t want *this* one, I’ve always got this page to fall back on. Maybe I should just start posting things here, instead.
Decisions, decisions.
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