Sometimes you just can’t tell who will be able to convey information to you and who will not. Disregarding folks who are new to an area, or just visiting, there’s still a huge number of people, or so it seems sometimes, who simply don’t know the basics about where they are, and which way is up.
Well, I suppose they can figure out which way is up, but trying to get north, east, south, or west out of them is like pulling those proverbial teeth out of those proverbial hens. Some folks just have no clue.
Now, they’ll tell us it’s “to the left”, but, really…. that doesn’t help. Turn around and your “left” is now the opposite direction! And telling me that it’s now to your right won’t improve the situation!
You guessed it… another 9-1-1 caller without a clue, calling in on a cell phone. No idea of the address of the house they live in, no idea which way east is, and unclear on what “get a piece of mail and read me the address” means.
It’s most annoying when they get mad at US for not knowing where THEY are! I want to reach through that phone and slap them silly. That’s probably why that particular feature is not activated on our systems. Part of our job is protecting the public. Even from us! Kidding! (sort of)